As a small business, we are unable to give full refund if the products are in working condition.
If the product have deflect or problem within 30 days of the delivery, you will be able to get a full refund or exchange for a new unit for free.
After 30 days period, if the product need to be repaired, you can do so via our repair service. Please contact us for more detail.
Thank you for shopping with pyrostation!